This page (together with the documents referred to on it) tells you the terms of use on which you may make use of our website www.monicapastia.com (our site), whether as a guest or a registered user of our supply of products and services. Please read these terms of use carefully before you start to use the site.
By using our site, you warrant that you have read, reviewed and accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site. We only agree to provide use of this website and services to you if you assent to these terms.
In addition, when you book any services and products from us, you will do so subject to the Terms and Conditions on this page. By proceeding with a booking, you acknowledge that you have read and understood all of these Terms and Conditions and agree to be bound by them. These Terms and Conditions may vary from time to time. You accept that you are bound by the terms and conditions current at the time when you book.
Refund/Cancellation policy
All fees and products and services purchased from this website are non-refundable. Once your payment is processed, we do not offer refunds. If a payment plan has been agreed upon, you will be held accountable in completing the agreed payments at the agreed times. This is why we encourage you to shop mindfully and wisely before purchasing. Explore our website, blog and social media pages, before making a decision. Chances are that if you like the free offers from our part, you`ll like the purchase also.
If you purchase a coaching package and find that you are unable to use your sessions for any reason, you may put your remaining sessions on hold for 1 month. Should you decide to cancel the process without completing your coaching sessions and after your 1 month hold period is up, you will lose those sessions and will still be liable for any outstanding balance payments.
While we hope you love your purchase, we understand you may not. We stand by our no refunds policy, even if you dispute the charge as fraudulent or unrecognized. In the event that this happens, we are hit with a dispute fee and do submit evidence of downloads, our policy, and more. We then block your IP address from future purchases.
Fees/Pricing and product/service availability policy
Current fees for services and programs are usually displayed on each individual program page.
We reserve the right to change the product and service pricing and availability at any time and without notice. Still, we will always honor the agreed amount for the agreed time period of any services that were set at the beginning of our work together. We do not accommodate retroactive refunds when and if pricing does change.
However, should you wish to continue to work with us after the completion of your initial package, there will be no guarantee that the rates will be the same.
Delivery Policy
As the majority of our products are available online you will be sent access/login details within 24 hours from receipt of your paid order.
Physical product purchases will be delivered generally between 7 am and 6 pm Monday to Friday (excluding bank holidays) via a third party delivery service. Deliveries will be made within 1 to 10 working days from receipt of your paid order.
Online coaching services will be provided as agreed with you at the time of booking.
Privacy Policy
We respect your privacy and permit you to control the treatment of your personal information. A complete statement of our current privacy policy can be found by clicking on it, at the bottom of the page. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.
However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing the information over the Internet, and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default. Your use of the Site signifies that you have given us your consent to transfer, store and process your personal data and your agreement to the terms of this Privacy Policy.
Intellectual property rights
We own all intellectual property rights on this site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You must not use any part of the materials on our site for commercial purposes without obtaining a license to do so from us or our licensors. You may not reproduce/modify/download or transfer in any format (including on another website) any part of our site (including content, images, designs, look and feel) or our facebook page, or facebook group, without our prior written consent off. You cannot use the content nor the internal systems and processes and duplicate those for your own business, nor teach the material to your own clients.
If you do these, in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Disclaimer of warranties
ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THIS WEB SITE (THE “CONTENT”) ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE. THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. COMPANY AND ITS AGENTS DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THIS WEB SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS WEB SITE IS SOLELY AT YOUR RISK. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU.
Limitation of Liability
OUR’S LIABILITY TO YOU IS LIMITED. UNDER NO CIRCUMSTANCES SHALL COMPANY, OR ITS AGENTS, AFFILIATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS WEB SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IN NO EVENT SHALL THE AMOUNT OF COLLECTIVE LIABILITY OF COMPANY AND ITS AGENTS, AFFILIATED COMPANIES, OFFICERS, DIRECTORS, EMPLOYEES, AND CONTRACTORS EXCEED THE AMOUNT ACTUALLY PAID TO COMPANY FOR PRODUCTS OR SERVICES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, COMPANY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW.
Affiliate marketing & advertising/Affiliate websites
The Company, through the Website and Services, may engage in affiliate marketing whereby the Company receives a commission on or percentage of the sale of goods or services on or through the Website. The Company may also accept advertising and sponsorships from commercial businesses or receive other forms of advertising compensation. Because neither Company nor the Site has control over the content and performance of these partner and affiliate sites, Company makes no guarantees about the accuracy, currency, content, or quality of the information provided by such sites, and Company assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites. This disclosure is intended to comply with the US Federal Trade Commission Rules on marketing and advertising, as well as any other legal requirements which may apply.
Indemnification
You agree to defend and indemnify Us and any of our affiliates and our employees, contractors, officers, and directors(if applicable) and hold Us harmless against any and all legal claims and demands, including reasonable attorney’s fees, which may arise from or relate to Your use or misuse of the Website or Services, Your breach of this Agreement, or Your conduct or actions. You agree that the Company shall be able to select its own legal counsel and may participate in its own defense, if the Company wishes.
Confidentiality
Client records are regarded as confidential and therefore will not be divulged to any third party, other than our employees and if legally required to do so to the appropriate authorities.
You recognize that in our work together, you may divulge goals, future plans, business affairs, job information, personal and other such private information.
We will not, at any time, either directly or indirectly, voluntarily use any such information for our own benefit or disclose this information to a third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products. We will not voluntarily disclose that you are in a coaching relationship without your permission.
Clients have the right to request sight of, and copies of any and all Client Records we keep. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
Entire Agreement
This Agreement constitutes the entire understanding between the Parties with respect to any and all use of this Website. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of this Website.
Changes to our Terms and Conditions and/or Privacy Policy
We may modify our Terms and Condition and/or our Privacy Policy from time to time at our sole discretion. If so, we will post revised versions on this webpage. We urge you to check this page regularly to obtain the most up to date copy. Modifications will be effective when they are posted on the Site.
Contact Us
If you have any comments or queries in connection with our Terms and Conditions and/or Privacy Policy, please email us at info@monicapastia.com.
You can find out the Privacy Policy here.